BladeHaven Privacy Policy

Effective Date: 5/25/2025

At BladeHaven, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our services — whether you’re booking a sharpening, signing up for our maintenance plan, or just browsing our website.

1. Information We Collect

When you interact with BladeHaven, we may collect:

  • Personal Information: Name, phone number, email, address.

  • Payment Information: Credit/debit card details or bank account info (when applicable).

  • Device Information: IP address, browser type, and other basic analytics when you visit our site.

2. How We Use Your Information

We use your information to:

  • Schedule, process, and complete your sharpening orders.

  • Manage subscriptions and send service reminders.

  • Improve your customer experience.

  • Communicate with you about offers, promotions, and updates.

  • Comply with legal obligations (when required).

We never sell your data to third parties.

3. How We Protect Your Information

We use industry-standard tools and practices to protect your personal data. Sensitive payment data is processed securely through trusted third-party payment providers. We do not store your full payment details on our servers.

4. Sharing Your Information

We only share your information when necessary to provide our services (e.g., payment processing) or when required by law. All third-party service providers are required to keep your data safe and confidential.

5. Your Choices

You can:

  • Update or correct your information by contacting us.

  • Unsubscribe from emails at any time.

  • Request deletion of your data (unless we're legally required to retain it).

6. Cookies and Tracking

We may use cookies or similar tools to understand how people use our site and improve the experience. You can adjust your browser settings to decline cookies.

7. Contact Us

If you have any questions or concerns, reach out anytime:

BladeHaven
Email: qmbladehaven@gmail.com
Phone: (909) 417-8447
Website: www.bladehavensharpening.com

8. Updates to This Policy

We may update this policy occasionally. When we do, we’ll update the "Effective Date" above.